Frequently Asked Questions
Everything you need to know about your Memobottle journey.
What materials are Memobottles made of?
Our bottles are crafted from high-grade, BPA-free and BPS-free Tritan plastic or premium food-grade stainless steel, ensuring durability and safety for daily use.
How do I clean my Memobottle?
We recommend washing your bottle with warm water and vinegar or a mild detergent. For a deep clean, use our specialized cleaning tablets or a long-handled bottle brush.
Can I put hot liquids in my Memobottle?
The Tritan Memobottle is designed for filtered cold or room temperature water. For hot beverages, we recommend our Stainless Steel range which is designed to handle higher temperatures.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition and packaging. Please contact our support team to initiate a return authorization.
Does the Memobottle fit in a laptop bag?
Yes, the unique flat-pack design is specifically inspired by paper sizes (A5, A6, Slim) to fit perfectly in laptop bags, backpacks, and even your pocket.